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How
will my energy service change?
Your energy service is made up of two parts, supply and delivery.
With Switch & Save, you choose IDT Energy as your supplier,
which means we purchase the electricity and natural gas for your
home. Your local utility company will continue to safely and reliably
deliver that electricity and natural gas to your home.
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Is
this something NEW?
The energy market is now deregulated, which means you have the freedom
to shop with IDT Energy for the best price on the supply of your
electricity and natural gas - similar to the choices available to
you on your phone service.
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Why
would my local utility let you do this?
Your local utility company cannot profit from the sale of energy;
they derive profits from the delivery of the electricity and natural
gas to your home. IDT Energy is a qualified supplier of your local
utility and works together with them to insure quality and reliability.
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Why should I do
this?
You do not have to switch to an alternate
energy supplier. But by choosing IDT Energy, you would be saving
money on the same product you already receive.
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Do
I pay any fees?
There are no sign up or cancellation fees and no long-term commitments
- you can switch back to your utility company at any time.
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Who
will send me my monthly bill?
Your local utility will continue to send you one bill for both your
supply and delivery. And, you still just make one payment to your
local utility.
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Who
do I call in case of emergency?
You will continue to call your local utility’s emergency hotline.
Your local utility will still own and operate the equipment to deliver
the electricity and natural gas safely and reliably to your home
or business.
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How
do I start saving?
Simply call our toll free number 1-877-887-6866. All you need is
your utility account number to start receiving your 7% savings.
For your convenience, you can call our customer service representatives
7 days a week, 7:30 am – 7:30 pm
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How
can IDT Energy save me money on my utility bill?
IDT Energy has the buying power to get long-term supply at reasonable
pricing. We pass the savings from our buying power directly to our
customers in the form of lower rates.
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